FREE DOMESTIC SHIPPING WHEN YOU SPEND $150

Shipping Policy

SHIPPING POLICY

PROCESSING

All items are subject to availability. Please allow 2-3 business days for orders to be processed. Your shipping method is applied after the processing time.

We process orders for shipping Monday - Friday, excluding weekends and holidays. Standard Service shipping requested orders received on weekdays after 12pm EST, on weekends or holidays will begin processing the next business day (Up to 3 business days for processing). Express shipping orders placed Monday - Friday before 12pm EST will be processed same day and shipped (excluding weekends and Holidays)- pending merchandise availability and credit card authorization.  Shipping times may vary due to the availability of our merchandise and credit card authorization.  

  DOMESTIC SHIPPING OPTIONS

Service cost estimated delivery 
Standard shipping on all orders $150 and over FREE 5-10 business days
Standard shipping APO/FPO on all orders less than $150 $4.99 5-14 business days
UPS Ground  $6.99 3-7 business days
UPS 2-Day Air   $45 2 Business days  *order must be submitted before 12PM EST to ship same day*
UPS Next Day Air $65 1 Business day 
*order must be submitted before 12PM EST to ship same day*

 

 PO BOX DELIVERY

We currently offer delivery to a PO Box address with our Standard shipping option only. We can deliver to your permanent residential address or your place of employment. If you choose to have your order delivered to you at work, please ensure that there will be someone available to take receipt of the goods.

 APO/FPO DELIVERY

We currently only offer delivery to PO Box (APO) or Forces Post Office (FPO) address with our Standard delivery option. This service takes up to 20 business days for the parcel to be delivered.

 MULTIPLE ITEMS ORDERED

If your order includes several items, they may be sent to you in individual packages from different locations. If this is the case, you will receive an email notification as soon as each individual item is shipped to you. Each email will include the tracking number for that specific package and you will be able to track the progress of each item using the method outlined in Tracking Your Order, above.

 PRICE MATCH POLICY

Did you make a purchase on SHOPMARCUS.COM then came across the same item in our MARCUS stores a few days later? We gladly honor one-time price adjustments on full price items within 7 days of purchase. The item must currently be in stock at the mentioned MARCUS store in the size and color you purchased. Once we confirm the price a refund of the difference will be issued to the original form of payment within 3 business days. Price match items are deemed final sale.

INTERNATIONAL SHIPPING

We ship Worldwide! All orders shipped outside of the United States are shipped via USPS International and may be subject to additional shipping charges based on the end country's taxes, tariffs and duties. These fees are not associated with MARCUS and are to be paid by the recipient upon delivery.

Service

County

Estimated delivery time

USPS International - $25

Canada

3-14 business days

USPS International - $45

UK & All other countries

7-14 business days

Possible delays

When the parcel reaches the destination country, it may be subject to customs delays due to standard clearance procedures of the receiving country. This is beyond the control of MARCUS and any original shipping time estimates.

Refused shipments

If you refuse a shipment from MARCUS, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to us.

Gifts

If the order is a gift, the cost of the item will still be included on the customs form.  To prevent penalty by law we are required by customs authorities to declare the value of all parcels.